Poor customer service
Aspetti positivi: Didn't stay in the end. Had to find somewhere else
Da migliorare: Found out a few days before staying that the lake was closed which was a big attraction for us choosing to say there. I understand it was out of their control but even after explaining it was the main reason for staying there the campsite offered no refund and said they didnt manage the lake. If the lake is not in your control then don't use it as a selling point for your camp site. We were also told we wouldn't be able to use the pool as we didnt have the correct swim wear so I made the decision to find another site which had a pool that we could use. Asked for a refund and have been ignored.