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We had a fantastic time away in Clock work Orange, we took her all the way up to the Scotish Highlands and she was easy to drive. Ed was helpful via text on our trip when we had issues with the internal lights and was very nice in person when we picked the van up.
We were a bit disappointed with the condition of the van,it didn't match up to pictures. The van is alot older than it looks in photos. The outer paintwork is chipping off, the internal lights were intermittent and the drivers window did not work. There were also unfortunately some organisational issues, we did not receive communication from Ed prior to the start of booking regarding pick up (this was only received after contacting GoBoony), we couldn't pick the van up until 2 hours later than stated due to the MOT not being done, which meant a very rushed hand over and there was no one there to check the van over when we dropped it off, Ed had got the day wrong.
Luglio 2021
Risposta da Edward
Hi Rebecca, thanks for your feedback. Obviously, all taken on board so we can maintain our 5-star reviews. An unfortunate timing issue with the MOT and I did apologize profusely! My local garage couldn't do it at the planned appointment time I had made at midday (the camper was a class of vehicle that they were unauthorized to MOT which wasn't apparent till I turned up with the camper) so I had to take it to an alternative garage last minute in Chelmsford - obviously, you must be aware I cant rent the camper to you without it having an MOT and this was a little out of my hands.
On the age of the van, It's disappointing that you think the camper's age doesn't match the photos, I don't really agree with you nor does anyone I've asked since reading this review! I'll upload new photos now to the listing so people can see for themselves in full transparency. The camper was a brand new £35,000 conversion exactly 18months ago, so it's 18 months older than the pictures! However, it is a rental van and as such has been fully rented out for most of the year, so it does have a few marks accordingly due to wear and tear(especially when people don't own up to small damages) There are a few stone chips on the bumpers but nothing that stops it from looking the awesome head-turner that it is! (it has been fully rented out since the start of the season so I'm unable to send it off to the body shop for a respray till the season is over - but this will be done - it's just not possible to do this every time someone brings it back with a mark) Other than that, it is still in pretty good condition IMHO. Anyway , glad you had a nice time and i welcome the feedback. Best Ed
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