RICHELLE AND HER HUSBAND ARE TWO VERY AVAILABLE PEOPLE AND DESPITE THEIR BUSY BUSINESSES THEY WERE AVAILABLE MORE THAN NEEDED FOR THE VARIOUS EXPLANATIONS OF HOW THE SERVICE WORKS. BOTH ON DELIVERY AND ON THE DAYS OF USE OF THE CAMPER FOR VARIOUS OPERATIONAL CLARIFICATIONS EVEN BY TELEPHONE. THE CAMPER IS A BIT OLD, BUT IT MEETS THE QUALITY/PRICE EXPECTATIONS.