The rental process was easy and pretty straightforward, both Pawel an Marta were communicative, friendly and responsive. The Bus comes with everything they described and was even further equipped (eg. some small lamps, an additional fuzzy blanket etc.). One thing to know, is that the bus is a bit of a classic car, so I would not recommend it to new or insecure drivers, but anyone who has experience with driving busses will be well sorted.