We had a great time renting our van. The team was really nice and helpful. I would definitely recommend.
- Accueil chez CAMPERS Lisbonne TRES MOYEN pas de dialogue possible avec l'employé un peu nerveux, - SURPRENANTES "options payantes qui ne devraient pas en être" genre le couchage +25€draps et Oreillés et surtout pas annoncées dans le formulaire de commande! INTERIEUR du véhicule rafistolé avec des SCOTCH -ATTENTION à l'option voiturage de et vers l'aéroport 25€ deux fois -------------------------------------------------- Resposta do proprietário: Thank you for taking the time to share your feedback regarding your recent experience with Campers on Way. We apologize for the inconveniences you encountered during your rental, and we appreciate your comments as they help us improve our services. Unfortunately, communication was challenging due to the language barrier, as you do not speak Portuguese, Spanish or English. However, we made every effort to assist you using translation tools, as we do with all our guests, which you declined. We regret that this affected your experience. As stated in the advertisement, bedding is not included in the motorhome price. We apologize for the bathroom door being taped, but please be assured that this did not affect its functionality. Additionally, you were informed both in the advertisement and by phone that the cost for each transfer is 35 euros. Although the second transfer was not booked, our reception staff took the initiative to arrange a taxi for you, which you accepted. We are confident that we offer a high-quality service, and we are sorry to hear that you did not have the same perception. Best regards, Ricardo Amaral
Uma experiência espetacular proporcionada pela Campers On Way. O atendimento e acompanhamento prestado foi de muito bom nivel, estando sempre disponíveis para esclarecer qualquer duvida. A carrinha estava em óptimas condições, quer de funcionamento, quer de limpeza. O processo de check-in/check-out foi feito com rigor. A repetir sem duvida!
Nossa primeira experiência com autocaravana foi muito agradável. Durante a viagem, por conta do nosso desconhecimento, tivemos uma pequena dificuldade com o manuseio do gás, mas foi prontamente solucionada em vídeo-chamada. Somos muito gratos pela atenção e pretendemos realizar novas viagens com a mesma empresa. Nossos parabéns à toda equipe!