Camping Emeraude - Sea Green by Sunêlia

GENERAL TERMS OF RENTAL

You must read and agree to these T&Cs in order to enjoy the services we

offer. By booking a stay at one of our campsites, you are deemed to have

unconditionally agreed to these T&Cs at the time you make the booking.

1 – SCOPE

These general terms and conditions of sale (T&Cs) apply unconditionally

and without limitation to the booking of all accommodation rentals

and bare sites (the Accommodation) agreed between the Sea Green

establishments (the Establishments) and the consumer or nonprofessional

(the Customer or Customers) wishing to stay at the

Establishment. Bookings can be made on www.seagreen.fr, on the

Establishments' own websites or by telephone on +33 (0)5 64 10 20 20.

These T&Cs state the terms of rental, booking, payment and stays ordered

by the Customers.

The main features of the Accommodation available to rent are detailed

on the website www.seagreen.fr as well as on the Establishments' own

websites. Photos and drawings shown are not binding and in no way give

rise to any liability on the part of the Establishment. Customers must

refer to the description of each Accommodation option for information

about its key features and attributes.

Accommodation is available for rental subject to availability.

These T&Cs are systematically communicated to each Customer before

they confirm their booking and will prevail over any other version or

contradictory document, when required. The T&Cs can be viewed at any

time on www.seagreen-campings.com as well as on the Establishments'

own websites.

Customers confirm they have read these T&Cs and agree to them before

booking. When Customers confirm their booking, they are deemed to

have agreed to these T&Cs unconditionally and without limitation.

It is explicitly agreed that Customers have no right of withdrawal under

Article L. 222-10 of the French Consumer Code.

2 – ORDERS/BOOKING

Customers go online to select the Accommodation, rental period and

rental terms they want. They can then enter the booking tunnel to make

their booking, in accordance with the Group's deposit policy.

Customers are responsible for checking that their order and the price are

correct, and to make any corrections before confirming their booking.

All bookings made through the aforementioned website constitute a

remote-sale contract between the Establishment and Customer.

Rental accommodation and bare site bookings are only confirmed after:

- the Establishment sends written confirmation

- the deposit, processing fees and cancellation insurance premium (when

selected) are received

- the duly completed and signed booking contract is received or a

confirmation email is received when booking online

The Establishment is not bound by the booking until it has accepted

it, subject to availability and, more generally, any natural circumstances

that may stop the Establishment from honouring the booking. The

Establishment reserves the right to refuse any booking that may

contravene its campsite rules or that may seek to divert it from its original

purpose.

Bookings accepted by the Establishment are personal and cannot be

transferred to a third party without the Establishment's prior approval.

3 – RATES

Accommodation is rented at the current rates, as shown on the back,

which are valid for 2019. They are stated in euros (€) inclusive of tax. Bare

site: The base rate includes one site for a tent, caravan or motorhome

for two (2) people, and access to the toilet block and campsite facilities.

Accommodation rental: Accommodation rentals include the equipment

listed under the description of the chosen accommodation option, and

the gas/electricity supply. The base rate is for two to eight (2-8) people,

according to the accommodation type. The Establishment reserves the

right to refuse access to groups that exceed the maximum capacity of

the rented accommodation.

4 – PAYMENT METHODS AND TERMS

he signed booking contract must be accompanied with a bank or postal

cheque, money order or ANCV holiday vouchers (intact with the top stub).

Bookings made more than thirty (30) days before the arrival date must

be accompanied by a deposit of thirty percent (30%) of the total cost of

the stay in order to be accepted. The remaining balance must be paid at

least thirty (30) days before the arrival date. If the remaining balance is

not paid by the Customer within eight (8) days of a request for payment

being sent by the Establishment, the booking will be deemed to be

cancelled and the deposit paid by the Customer will be retained by the

Establishment as compensation.

For bookings made less than thirty (30) days before the arrival date, full

payment must be made at the time of booking.

No booking will be accepted until the full price of the stay has been paid

to the Establishment.

5 – CCUPANCY TAX

This municipal tax is mandatory and is paid with the balance payable, at

the current rate at the time of payment (see the rates).

6 – BOND & INSPECTION

For accommodation rentals, a bond of two hundred and fifty euros

(€250) is required upon arrival to cover any cost incurred in returning the

accommodation to a good condition.

For payments by bank card, we place an authorisation hold on the card.

Upon arrival, the Establishment gives Customers an inventory form to

complete and hand to reception.

Upon departure, after emptying and cleaning the accommodation, an

exit inspection is performed with the Establishment's staff, depending

on the time of year. The bond is refunded to the Customer when no

damage or loss has occurred and when the accommodation is returned

in a spotless condition.

7 – BOOKING FEES

Booking fees may apply, depending on the booking method.

8 – GROUPS

A group is deemed to be when more than four (4) Accommodations are

booked by the same individual or by different individuals who know each

other and are travelling together for the same reasons and same dates.

In this situation, the Customer(s) must contact the Establishment prior

to booking.

9 – BOOKING CANCELLATIONS/AMENDMENTS

9-1. Amending the booking

Bookings may be amended by Customers, subject to the Establishment's

prior approval and the availability of the Accommodation for the

requested period.

9-2. Cancellation by the Establishment

Except in the event of a force majeure, if the Establishment cancels the

booking the Customer receives a full refund (rental, processing fee and

occupancy tax).

9-3. Cancellation, Delays & Interruption by Customer

If the Customer cancels the booking after the Establishment has

accepted it, for whatsoever reason excluding a force majeure event, the

amount paid with the booking is retained by the Establishment and

will not be refunded. To avoid this situation, Customers may take out

cancellation insurance (see 9-4).

Similarly, any interrupted or shortened stay (late arrival or early departure)

caused by the Customer will not give rise to any refund. If a Customer

is delayed and does not contact the Establishment within twenty-four

(24) hours of the arrival date stated on the contract, the Establishment

reserves the right to offer the Accommodation for rental again. The

Customer can no longer enjoy the booking or lodge any complaint.

GENERAL TERMS AND

CONDITIONS OF SALE

Photo By. Photographer Name

Photo By. Photographer Name

9-4. Cancellation and interruption insurance

This insurance is optional. Customers have a choice whether or not to

take it out at the time of booking.

In the event that the stay is interrupted or cancelled, the insurance policy

pays out the full amount paid before arrival or the unused portion of the

stay calculated on a time-apportioned basis depending on the situation

(excluding processing fees and occupancy taxes). The insurance policy

is independent from the Establishment. Customers must notify the

insurance company of the claim within five (5) days of the event.

The cancellation and interruption insurance premium is 4% of the total

tax-inclusive booking cost, excluding processing fees, occupancy taxes

and other supplements. This premium must be paid in full at the time of

booking the stay, and is not refundable.

To claim the cancellation cover, you must inform the Establishment of the

reason for cancellation before midnight on the planned date of arrival.

All cancellations must be confirmed in writing.

10 – ARRIVAL/DEPARTURE

10-1. Arrival

On the first day of the booked stay, bare sites are available after 1pm and

rental accommodation after 3pm.

Customers must report to reception, where they will be given all the

information they need to set up on their site or take possession of their

accommodation.

10-2. Departure

On the departure date stated on the contract, the site/accommodation

must be vacated before 10am. Customers may be charged an extra day

in the event of a late departure.

An exit inspection may be performed by the Establishment's staff,

depending on the season. The pre-authorisation slip will be destroyed

or the bond refunded to the Customer, minus any compensation for

damage or losses noted in the accommodation or on the site, subject to

costs noted on supporting invoices. If the accommodation has not been

cleaned, the Establishment may retain the bond.

If the bond is retained, this does not exclude any further compensation

being demanded should the repair costs be greater than the bond

amount.

11 – LIABILITY/GUARANTEE

These general terms and conditions are subject to Articles 1709 et seq.

of the French Civil Code. Consequently, the Establishment is required to

provide the Customer with the booked Accommodation under the terms

stated in the contract. This guarantees the Customer exclusive use of the

Accommodation during the booked period.

12 – ESTABLISHMENT RULES

By confirming their booking, Customers confirm they have read the

Establishment's campsite rules. They agree to the terms of those rules

and acknowledge their binding nature. On behalf of themselves and

their assignees, they agree to comply with the terms of those rules. In the

event of a serious or repeated breach of those rules, the Establishment

may cancel the booking without compensation, as stated in the campsite

rules. In the event of a criminal offence, the Establishment may call on

the police and/or terminate the Customer's stay without compensation.

13 – TERMINATING THE CONTRACT

In the event that one or more of the parties to the obligations set out

in this document or those listed in the campsite rules breaches those

obligations, the booking may be terminated at the discretion of the

wronged party, who is responsible for providing proof of that breach.

14 – DATA PROTECTION

The Establishment will not send any of the information provided by

Customers at the time of booking to any third parties. That information

is confidential and will only be used by the Establishment's in-house

departments in order to process the Customer's order, and to personalise,

communicate and offer services available to the Establishment's

customers. In accordance with the French Data Protection Act (6 January

1978), Customers have the right to access, correct and dispute their

personal data. To exercise those rights, Customers need to send a written

request to the Establishment and state their full name and address.

15 – INTELLECTUAL PROPERTY

The content of the website www.seagreen-campings.com as well as

that of the Establishments' websites is the property of the Group and

its partners, and is protected by French and international intellectual

property laws. It is strictly prohibited to reproduce that content, in full or in

part, and any such reproduction may constitute an act of counterfeiting.

Furthermore, the Establishment retains ownership of all intellectual

property rights over the photographs, presentations, studies, drawings,

models, prototypes, etc. created (even at the Customer's request) with

a view to providing Services to the Customer. Therefore, Customers will

not reproduce or use the aforementioned studies, drawings, models,

prototypes, etc. without the express prior written consent of the

Establishment, who may require financial compensation in exchange.

16 – PRECONTRACTUAL INFORMATION & CUSTOMER ACCEPTANCE

By confirming their booking, Customers confirm they have received the

information they need, in accordance with Articles L. 111-1 et seq. of the

French Consumer Code, and waive their right to invoke any contradictory

document, which will be non-binding for the Establishment.

17 – WITHDRAWAL PERIOD

In accordance with Article L. 121-18-4° of the French Consumer Code,

Customers have no right of withdrawal.

18 – IMPORTANT NOTE

All brochures and websites are always susceptible to potential publishing

errors, mistakes and omissions. Please check the price at the time of

booking, as only the prices stated on your invoice are binding.

19 – DISPUTES

These T&Cs and any subsequent operations are governed by French law.

In the event of issues regarding the interpretation, validity or performance

of these T&Cs and of any related operation, and only after having

contacted the Establishment's customer service team, Customers may

refer the issue to a consumer ombudsman within a maximum timeframe

of one (1) year of the date of the written complaint sent by the Customer

to the Establishment by registered mail with confirmation of receipt.

The contact details of the ombudsman that the Customer may refer the

issue to are:

Online at www.medycis.fr

Email to contact@medycis.fr

Post to: 73 bd de Clichy, 75009 Paris

Telephone at +33 (0)1 49 70 15 93