Flower Camping Le Nauzan Plage

Accommodation and Pitch Rental Conditions 2027
Bookings are compulsory for July and August (and recommended for June and September).
The person signing the booking contract must be at least 18 years old and shall be responsible for the equipment and facilities made available to them.
A booking becomes final upon receipt of the deposit and the booking contract, duly signed by the customer and accepted by the campsite.
Only a fully and accurately completed booking contract shall be considered valid, as it provides all the information required to assess the rental request.
Minors not accompanied by their parents will not be admitted.
The campsite management reserves the right to limit the number of groups admitted.
The final decision regarding acceptance of a booking rests solely with the campsite. Confirmation is subject, in particular, to acceptance of and compliance with the booking conditions and the internal regulations of Le Nauzan Plage. Bookings can be made online via our website: www.campinglenauzanplage.com. Confirmation of your stay will be sent to you by email or post.
Upon arrival, all guests must present an identity card or passport at reception.
Pitching a tent next to rental accommodation is prohibited.
On camping pitches without rental accommodation, the use of a second vehicle for sleeping purposes is prohibited.
The number of people specified in the booking contract may only be changed with the prior written approval of the campsite management.
If, for any reason, the stay is cut short, the full cost of the booked stay remains payable to the campsite.
Guests arriving before the scheduled date and time may be unable to access their allocated accommodation or pitch unless prior arrangements have been made with the campsite management. To facilitate departures, arrivals are not permitted in the morning.
Bookings will be held for 24 hours after the scheduled arrival date. After this period, unless the campsite has been notified otherwise, the booking will be cancelled and any amounts paid will be retained by the campsite.
Pitches and rental accommodation are booked in the name of the customer and may under no circumstances be sublet.
The final allocation of pitches is determined by the campsite.
Minimum stay requirements vary according to the period:
Off-season accommodation rentals: minimum 2 nights.
Peak-season accommodation rentals: minimum 7 nights, from Saturday to Saturday.
Camping pitches: minimum 3 nights.
Tourist tax: €0.66 per person per night for guests aged 18 and over, plus an environmental contribution of €0.45 per person per night for guests aged 3 and over. These amounts are subject to change.
Payment Terms
Accommodation Rentals
Payment for the stay shall be made under the following conditions:

At the time of booking, a deposit of 25% of the total cost of the stay is required, together with the booking fee and the optional cancellation protection fee.
For bookings made after 1 June, a deposit of 70% of the total cost of the stay is required.
The remaining balance must be paid upon arrival, before access to the accommodation, for the entire booked period.
A €350 security deposit is required upon arrival for all rental accommodation. This must be provided either by cheque or by authorising a charge to a credit card (Visa, Eurocard or Mastercard).

Guests are responsible for cleaning the accommodation at the end of their stay. The security deposit will be returned upon departure, following an inventory check, an inspection of the accommodation and a cleanliness check. Any damage will be deducted from the deposit. A minimum charge of €105 will be retained if the accommodation has not been properly cleaned.

If guests depart outside the scheduled departure hours, the security deposit will be forfeited.

Guests who fail to provide the required security deposit will not be allowed access to their accommodation.

Arrival and departure times

July and August: Arrivals are on Saturdays between 4:00 p.m. and 8:00 p.m. Departures and check-out inspections take place on Saturdays between 8:00 a.m. and 10:00 a.m.
Outside July and August: Arrivals are permitted on the scheduled arrival day between 4:00 p.m. and 7:00 p.m. Departures take place on the scheduled departure day between 9:00 a.m. and 10:00 a.m.
Guests expecting to arrive late must notify the campsite by telephone.

Any issue or defect not identified during the check-in inspection must be reported to reception within 24 hours of arrival.

Any broken or damaged item must be reported and replaced or reimbursed before departure.

Minors not accompanied by their parents will not be accepted in our rental accommodation.

One small dog weighing less than 10 kg is permitted per rental accommodation, subject to an additional charge. The dog must have a valid pet passport or health record and up-to-date vaccinations.

Dogs belonging to Category 1 or Category 2, as defined under French regulations, are prohibited anywhere within the campsite.

Dogs must not be left alone in the accommodation in the absence of their owner, who remains legally responsible for them.

Failure to comply with these rules may result in termination of the booking contract.

All other animals are prohibited, particularly cats.

Pitching a tent on the plot allocated to rental accommodation is strictly prohibited.

Smoking is strictly prohibited inside all rental accommodation.

Camping Pitches
Payment for a camping pitch shall be made under the following conditions:

At the time of booking, a payment of €120 is required, comprising a €100 deposit and a €20 booking fee, plus the optional cancellation protection fee.
The remaining balance must be paid upon arrival.
No refunds will be granted under any circumstances in the event of late arrival or early departure.

Optional Cancellation Protection
Cancellation protection is optional and costs:

Rental accommodation: €21 per week, or €4 per night for short stays.
Camping pitches: €1.50 per night.
No refund will be possible if you do not take out cancellation protection.

The cancellation protection fee must be paid at the same time as the booking deposit.

Cancellation protection covers refunds in the event of cancellation for one of the following reasons:

Serious accident, serious illness or death affecting the insured person, their spouse or partner, their parents or other direct ascendants or descendants, sons-in-law, daughters-in-law, brothers, sisters, brothers-in-law or sisters-in-law. The seriousness of the accident or illness must be certified by a medical authority.
Significant damage to property caused by an accident, fire, explosion or natural event affecting the insured person's movable property, business premises or main residence, requiring their urgent and essential presence to take the necessary protective measures.
Redundancy for economic reasons affecting the insured person or their spouse or partner covered by the same contract, provided that the date of the event was not known when the cancellation protection was purchased.
Amendment or cancellation of previously approved paid leave by the employer. This protection applies to salaried employees who have been employed by the company for more than one year at the time the contract is taken out. It excludes self-employed professionals, company directors and legal representatives, as well as intermittent entertainment workers. A 20% excess applies to the compensation payable by the insurer.
Unforeseeable pregnancy complications, miscarriage, childbirth, medically indicated termination of pregnancy and related complications occurring before the seventh month of pregnancy.
During the journey required to reach the rental accommodation:A road traffic accident involving the insured person.
Theft of the insured person's vehicle.
Within the 30 days preceding the start of the rental period:

A road traffic accident or attempted theft resulting in the immobilisation of the insured person's vehicle, where the garage is unable to complete repairs before the scheduled departure date.
Theft of the insured person's entire vehicle.
The following amounts will be deducted from any refund: the cancellation protection fee, booking fees and the cost of any part of the stay already used. Any week that has already started will be considered as used in full.

All cancellations must be submitted in writing and accompanied by supporting documentation.

Cancellation Without Cancellation Protection
No refund will be possible if you have not taken out cancellation protection.

Changes to a Confirmed Booking
Changes to the dates of stay, the location of the accommodation or the number of participants are accepted, subject to availability.

For any change requested through the booking department more than 30 days before the start of the stay, if the revised booking costs less than the original booking, an additional flat fee of €35 will be charged.

If a change is requested less than 30 days before the start of the stay, it will be treated as a cancellation followed by a new booking. The cancellation charges specified in the section entitled “Cancellation of a Stay” will therefore apply.

Any request to modify a booking must be submitted by registered letter with acknowledgement of receipt to:

Camping Le Nauzan Plage
39 Avenue de Nauzan Plage
17640 Vaux-sur-Mer
France

The date of the change will be the date shown on the letter, as evidenced by the postal stamp.

Liability
Children remain under the responsibility of their parents.

Camping Le Nauzan Plage shall under no circumstances be held liable for promises or commitments made by its employees or third parties where these clearly differ from the general terms and conditions set out in this brochure or from the conditions stated in brochures issued by the relevant third parties, unless such promises or commitments have been confirmed by us in writing.

The campsite management shall under no circumstances be held responsible for the loss of personal belongings, injuries or damage suffered by guests or their property during their stay.