Camping Le Mouretou

Article 1 - Sales Terms and Conditions
The present sales terms and conditions rule all the stays sold on the website www.camping-mouretou.com. They are included in the contract binding the establishment and the customers.

The client agrees to acknowledge these terms and conditions prior to any booking request for a stay concerning himself and any other person enjoying the stay.

According to the law in force, the present terms and conditions are available for the client for information only and prior to any contract for holiday purchase. The terms and conditions are available on written request to the establishment office.

Article 2 - Booking conditions
2.1 Booking terms
Pitches and Rented accommodations booking requests are nominative and nontransferable. The lease is only effective after the establishment agreed and has received the deposit and the administration fees.

2.2 Price and payment
All prices are given in Euros, including VAT.
The price does not include hotel services (household linen, cleaning, catering)or tourist tax.
The amount of the stay is payable in full no later than one month before arrival. No reduction will be granted in case of late arrival or early departure.

2.3 Cancellations
According to the general sales terms and conditions, any booking with unpaid balance will be cancelled.
Should you have any delay on the day of arrival and don't warn the establishment, the accommodation will be available 24 hours after the arrival date mentioned on the lease. After this time limit and without written message, the booking will be cancelled and the deposit will remain acquired for the establishment.

2.4 Withdrawals
The legal dispositions related to withdrawals on on-line sales do not apply to tourist services (article L.121-20-4 from the French Code de la consommation).
For any on-line booking, customers will have no right of withdrawal.
If canceled at the initiative of the TENANT, it shall pay to the owner:

• application fee;
• as compensation for breach of lease:

- An amount equal to 30% of the cost of the stay, if the tenant cancels more than 30 days before the scheduled date of arrival,
- An amount equal to the total stay, if the Tenant cancels less than 30 days before the scheduled date of arrival.
We advise you to subscribe cancellation insurance. This contract offers you cancellation insurance enabling you have the paid sum back if you cancel your stay or leave earlier under certain events and circumstances (illness, accident, etc.).

Article 3 - During your stay
3.1 Arrivals and departures
In rented accommodations and camping pitches, arrivals from 16:00 to 19:00.
In rented accommodations, departures before 10:00
In camping pitches, departures before 12:00
Any delay for giving back the key and leaving the pitch after will be invoiced one extra night.

3.2 Guarantee
A € 250 guarantee will be deposit on your arrival. It will be given back on your departure during the reception opening hours and after inventory of fixtures. Any damage will be invoiced and added to the price of the stay as well as the cleaning fees if the accommodation is not perfectly clean when you leave. If you cannot attend the inventory of fixtures, your guarantee will be sent back by post.

3.4 Animals
Pets are not allowed inside mobile homes or bivouac huts
For all other accommodation, shared pets are allowed with supplement, except category 1 and 2 dogs, within the limit of one animal per accommodation and 2 per pitch and provided that the vaccinations are up to date. The vaccination record must be presented on arrival.
Animals must be kept on a leash within the establishment.

3.5 Policies and procedures
the client agrees to subscribe to the Policies and procedures (available at the reception desk, it will be given on demand) and agrees to comply for the duration of his stay.

Article 4 - Liability
The responsibility of the Owner is not liable for any theft, loss or damage of any kind during the stay.

Article 5 - Applicable Law
These general conditions are subject to French law and all disputes concerning their application falls under the jurisdiction of the High Court or Tribunal de Commerce de Nimes.