TERMS OF SALES
In order to be eligible to use the services provided by
Camping du le Bois soleil and that your holidays are
carried out in good conditions we ask you to take note of
the general conditions of sale. These conditions govern
the sale of holidays and take effect from the moment
your booking is placed. By booking a holiday, you agree
to fully comply with our general conditions as well as the
rules of the campsite available.
1-Booking conditions
• The campsite offers family-oriented holidays, in the
traditional sense, the accommodations are specially
designed for this purpose. The campsite reserves the
right to refuse any reservation that would be contrary to
this principle, or that would seek to divert it.
• The campsite is free to accept or refuse any reservation
request, depending on availability or any other legitimate
reason.
• The reservation becomes effective solely with the
agreement of the Camping le Bois soleil, upon receipt
of the deposit and either upon receipt of the booking
contract duly completed and signed, or upon your
agreeing to the general conditions of sale when booking
online.
• The booking of a camping pitch or rental is strictly
personal. Under no circumstances may you sublet
or assign your booking without the prior consent of
the campsite. The contractor must be present for the
duration of the stay.
• All contractors must be at least 18 years of age. Minors
must be accompanied by their parents or legal guardians.
• On the whole campsite, children are under the
responsibility and supervision of their parents or legal
guardians.
• Minors must be accompanied by their parents or legal
guardians.
Camping pitches
• The “COMFORT” pitch includes the location for 2
people the vehicle, access to sanitary, a caravan a tent or
camper and electricity.
The capacity is 6 people. The campsite reserves the
right to refuse access to incoming holidaymakers with
a number of people exceeding the indicated capacity, it
being specified that a child counts for one person.
It is imperative to communicate to us at the reservation
the detail of all the equipment to be installed during the
stay
Renting
The campsite offers a wide choice of rental range from
2 to 8 people. The first number corresponds to the
capacity recommended by the campsite and the second
to the maximum capacity. The campsite will be obliged to
refuse access to the campsite to incoming holidaymakers
with a number of people exceeding the maximum
capacity indicated. Failure to comply with this rule will
automatically result in additional billing by the campsite.
No installation (tent), vehicle or additional person is
accepted on the location of rentals without agreement
of the campsite.
• Booking fees: € 5 for stays in April, May, June and
September, € 20 for stays in July-August
2-Prices and Tourist tax
• Prices shown are effective for the 2024 season. They
are quoted in euros, including VAT.
•The tourist tax varies according to the local council and
from year to year. For the 2022 season it is 66-euro cents
per adult per day.
3-Conditions of payment
• For bookings made more than 30 days before the
start of the holiday, the deposit of 25% of the total
price of the facilities booked to which are added the
booking fees must be paid to the Campsite at the time
of booking. The balance must be paid to the campsite
no later than 30 days before the start of a holiday. The
deposit, deductible from the amount of the stay, and
non-deductible booking fees.
• For bookings made less than 30 days before the holiday
start date, payment must be made in full at the time of
booking with the campsite.
• We remind you that you have 8 days to send us your
deposit, after this period cancellation will be systematic
• The balance of the stay will be payable 30 days before
arrival. After this time, the cancellation will be systematic
and the 25% of the amount of the stay, paid as a deposit,
as well as the costs will be definitively acquired
4- Method of payment
• More than 30 days before arrival, campers and renters
will be able to use the following payment methods: credit
card (Visa & Mastercard, bank transfer. For payment by
bank transfer, please contact the campsite.
• Less than 30 days before arrival, the entire stay must
be paid before arrival. Campers and renters can use
the following payment methods: credit card (Visa &
Mastercard), holiday vouchers, bank transfer
5-Modification & cancellation
• Any changes to the contract must be reported on
arrival. Only persons whose name and age appear on the
contract will be accepted. In case of misrepresentation
by the lessee, the present contract will be terminated
automatically and the sums paid will remain the property
of the lessor. Any modification must give rise to a written
confirmation from the client and remains subject to
availability and acceptance by the campsite.
• Customers may request for stays to be altered in the
same campsite (dates and/or types of accommodation)
by writing to the campsite (by post or email) subject
to availability and options. Postponements until the
following season are not permitted. If no alterations are
made, customers must spend their holidays as they were
agreed when initially booked, or cancel them in line with
the conditions pertaining to the cancellation insurance.
• Requests to extend the duration of stays will be dealt
with subject to availability and in line with applicable
prices.
• Requests to reduce the duration of stays are deemed
to be partial cancellations and will be subject to the
terms and conditions which apply to cancellation and
termination of stays.
• You must notify us of any delay in your arrival to
keep your rental. The manager reserves the possibility
of having the rental provided if there were no news 48
hours after the date of arrival.
• Cancellation insurance: the campsite offers you to
subscribe to a cancellation insurance (3.5% of the
amount of the stay)
• Cancellation insurance is strongly recommended, the
subscription to the cancellation insurance is obligatorily
carried out and paid for the reservation or at the latest
within 48 hours.
• Any stay that is interrupted or cut short (late arrival,
early departure) by you shall not give rise to any
reimbursement. When the stay is started, there is no
longer a refund due to early departure, whatever the
reason.
• The full balance is payable 30 days before your arrival.
In the absence of payment of this balance within the
above deadlines, the rental can be considered canceled
and all sums paid will remain acquired.
In case of cancellation
• If you cancel your booking without taking out the
cancellation insurance, the total amount paid will be
retained and no refunds paid. If you have taken out
cancellation insurance, amounts paid are covered by the
insurance under the terms & conditions of cancellation.
• Confirmation of the cancellation request by registered
mail or by e-mail
• In case of withdrawal 30 days before the arrival date,
the deposit will be kept ; after this period, all of the sums
paid remain acquired. In all cases, management fees will
remain. When the stay is paid in full, there is no refund
possible.
6-Stay
- The camping pitch is available from 2 p.m.
- The rental is at your disposal from 4 p.m.
Deposit
• Camping pitch: a deposit of 20 € will be required upon
arrival in bank or cash imprint. This will be refunded upon
departure.
• Rental : A deposit of 270 € is required upon arrival in
bank or cash imprint, it will be canceled within 7 days
after verification of the rental, less the deductions and /
or missing. You will be retained € 100 if the mobile home
and its accessories are not left as clean as you found
them when you arrive
Liability
• The campsite is not responsible for: theft, loss or
damage of any kind during or following the stay /
breakdown or decommissioning of technical equipment.
It is up to campers to ensure they have insurance cover:
campers are responsible for looking after their personal
belongings (bicycles etc.). The campsite declines all
responsibility in the event of an incident arising from the
camper's civil liability.
Rules of procedure
• All visitors must comply with the provisions of the
internal regulations. Each named tenant is responsible
for disturbances and nuisance caused by persons staying
with or visiting them.
Visitors
• Only customers staying at the campsite, after having
been authorized by the manager or his representative
and having paid the current rate, visitors may be admitted
to the campsite. Prices in force: € 2.00 for a daily visit,
€ 6.00 with pool access. Passing through the campsite
reception is compulsory. Visitors' cars are prohibited on
the campsite.
Animals
• Animals are allowed
7-Right to the image
• You authorize the campsite to use the photos and
videos of you and all the participants of this stay, which
could be taken during the latter for the advertising needs
of the campsite (brochure, website, insert) and this
without limitation of duration.
• If not, please fill in the box below :
I, the undersigned ............................... do not allow
camping, to reproduce, publish , edit or represent my
image and that of all participants in this contract, for
these advertising needs, on any media whatsoever
(paper, internet, audio)
8-Mediation of consumer disputes
• In accordance with the provisions of the Consumer
Code concerning «process of mediation of consumer
disputes», the customer has the right to make free use
of the mediation service proposed by the campsite.
The mediator «law of consumption» thus proposed is
MEDICYS.
This device can be contacted by:
- Electronically www.medicys.fr
- MEDICYS postal service Center of mediation and
amicable settlement of the judicial officers 73 boulevard
de Clichy 75009 Paris.
Camping le Bois soleil, 94 chemin des barres 85340 Olonne sur mer - Tél : 02.51.33.11.97 - info@camping-bois-soleil.fr
www.camping-bois-soleil.fr - SAS au Capital de 15244.90 € - 421 824 285 R.C.S la Roche sur yon – NAF 5530Z