Kind, friendly, and very approachable host! We recently rented Onnie for 5 weeks and had a fabulous trip! Joost was always available if we had any questions. The van was perfectly equipped with all that we need for the trip. We loved having bikes so we could park outside the city and bike in! One thing to keep in mind is that the van doesn’t have AC so it can get a bit hot if you are headed down to Italy in the summer!