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Ryan was great. The van was in great condition and he gave a lot of his time to ensure the handover went well, running through all aspects. We took the van down to the Purbecks. The van drove really well and everything inside was as expected. It was chilly up top at night so we were happy we'd taken extra blankets with us - it was much cooler up there than in the main van. But overall a really positive experience and our kids loved it.