Stella – Autotrail Imala 2017 5 posti letto (tariffa giornaliera assicurazione inclusa)

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Our trip with Stella was from beginnning until the end wonderful. Stella is such a great camper with everything you need for a lovely trip through scotland. Our communication with Esther and also meeting her was without any complications, it was a pleasure meeting her. We can highly recommend this experience with Esther and Stella and thank her for everything. Giugno 2026

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Clean and nice van. The host so lovely x Dicembre 2025

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We had a fantastic experience renting from Esther! The camper van was in excellent condition, clean, and had everything we needed for our Scottish adventure. Esther was very responsive throughout the booking process and provided helpful recommendations for places to visit. The pickup and return were smooth and easy. We explored Loch Lomond and the beautiful Scottish countryside, and the van was perfect for our romantic getaway. Highly recommend renting from Esther if you’re planning a trip to Scotland! Dicembre 2025

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The campervan is very beautiful and functional. However, based on our experience, we had an issue at the end of our trip: when returning the campervan, the owner, Ester, claimed that we had made a scratch on the plastic part of the door and asked us to pay for the damage. After checking the photos and videos we had taken when we first picked up the vehicle, we confirmed that the scratch was already there and had not been caused by us. Thankfully, Goboony reviewed the evidence and supported our case, so we did not have to pay anything. Our main advice to anyone renting this campervan is: take your time during both pick-up and drop-off to carefully complete the forms. Make sure to take clear photos and videos of the exterior and interior of the vehicle. They can be very important. Novembre 2025

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Esperienza estremamente deludente: trattamento ingiusto e mancanza di supporto Ho avuto un'esperienza terribile noleggiando un veicolo tramite questa piattaforma. Il furgone che abbiamo ricevuto era già in pessime condizioni, con un tavolo e un cassetto rotti. Abbiamo persino pagato di tasca nostra per riparare questi problemi, così da poter viaggiare in condizioni decenti. Alla fine del viaggio, c'era solo un minuscolo graffio superficiale sulla parte in plastica di uno specchio, puramente estetico, senza alcun impatto sulla sicurezza o sulla funzionalità. Nonostante ciò, la proprietaria ci ha fatto pressione affinché firmassimo un documento sul posto, chiaramente cercando di far valere la sua versione dei fatti. Da allora, la situazione è solo peggiorata. La proprietaria ha trattenuto il mio deposito cauzionale per più di quattro mesi senza fornire alcuna prova valida o fattura di riparazione. Quando finalmente ha inviato un preventivo, persino l'officina ha dichiarato che il danno era troppo lieve per essere riparato, eppure l'importo era di 360 euro per un semplice graffio sulla plastica. Completamente assurdo. Ho contattato più volte l'assistenza della piattaforma, fornendo tutte le prove e le spiegazioni necessarie. Purtroppo, si sono schierati dalla parte del proprietario senza alcuna indagine approfondita o senso di equità. È profondamente deludente vedere una piattaforma che afferma di proteggere sia i proprietari che gli inquilini agire con tale parzialità. Questa esperienza è stata frustrante, dispendiosa in termini di tempo e ingiusta. Consiglio vivamente a chiunque stia pensando di utilizzare questa piattaforma di pensarci due volte. Rischi di perdere il deposito per danni minori o preesistenti e il servizio clienti non farà nulla per aiutarti. Non userò mai più questa piattaforma. Ottobre 2025

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Lovely motorhome . Very comfortable and everything was explained clearly . We had one problem and Esther replied and helped straight away . Would recommend this motorhome . We enjoyed our holiday . Thank you Esther xx Settembre 2025

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This camper van has many advantages: it's pleasant to drive, well-equipped, and its compact size makes it very easy to handle. Unfortunately, our experience with Esther was less positive. We had some issues regarding the inventory check of the camper van. We advise you to take the time to make a long and detailed video of the vehicle when you pick up the keys and to carefully fill out the check-in inventory form with Esther. Indeed, when we returned the camper van, Esther first tried to get us to sign a blank check-out inventory form. We refused, and I advise you to do the same. Then, two days later, we received a message at 5 a.m. informing us that she had frozen our deposit and had already obtained a quote for repairs for damages we had allegedly caused, without even consulting us beforehand. Esther mentioned scratches and dents that were already present when we picked up the camper van. Fortunately, the video we filmed upon receiving the vehicle and the check-in and check-out inventory forms we had filled out together—which confirmed the absence of damage—served as proof and saved us from fees. I strongly recommend that you take your time when picking up and dropping off the vehicle. Fill out every section of the form with Esther, even if you are in a hurry. _ _ _ Ce camping-car a de nombreux avantages : il est agréable à conduire, bien équipé, et son gabarit compact facilite grandement sa prise en main. Malheureusement, notre expérience avec Esther a été moins positive. Nous avons eu des problèmes concernant l’état des lieux du camping-car. Nous vous conseillons de prendre le temps de faire une vidéo longue et détaillée du véhicule lors de la remise des clés et de remplir avec attention le formulaire d’état des lieux d’entrée avec Esther. En effet, lors du retour du camping-car, Esther a tout d’abord essayé de nous faire signer un formulaire d’état des lieux sortant vide. Nous avons refusé, et je vous conseille de faire de même. Puis, deux jours plus tard, nous avons reçu un message à 5 heures du matin nous informant qu'elle avait bloqué notre caution et qu’elle avait déjà fait établir un devis pour des réparations sur des dommages que nous aurions a priori causés, sans même nous consulter préalablement. Esther a fait état de rayures et d'accrocs qui étaient déjà présents lors de la réception du camping-car. Heureusement, la vidéo que nous avions filmé à la réception du véhicule et les formulaires d’état des lieux entrant et sortant que nous avions rempli ensemble — et qui confirmait l'absence de dégâts — nous ont servi de preuve et nous ont évité des frais. Je vous recommande donc vivement de prendre votre temps lors de la réception et du dépôt du véhicule. Remplissez toutes les sections du formulaire avec Esther, même si vous êtes pressé. Luglio 2025

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Really nice lady, camper was really nice, had a really nice time would definitely use it again and recommend Luglio 2025

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Van was excellent, great condition and exactly what it was described as and perfect for what I needed. Esther was great and very helpful and accommodating. Wouldn't hesitate to use again and recommend to anyone. Giugno 2025

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Great trip nc500 Loved the van Everthing was as expected Esther was a great host Giugno 2025